Knowledge Management

Yale M. Braunstein

June 2004

Primary texts (both available in the library)

• Marius Leibold, Gibert J. B. Probst & Michael Gibbert,  Strategic Management in the Knowledge Economy: New Approaches and Business Applications , (Publicis/Wiley, 2002) [referred to as SMKE]
• Thomas H. Davenport & Laurence Prusak,  Working Knowledge: How Organizations Manage What They Know , (Harvard Business School Press, 1998 & 2000) [referred to as WK]
  

1.   From Information Management to Knowledge Management
 

SMKE, Chapter 1: Fundamental Impacts of the Global Knowledge Economy on Strategic Management

SMKE, Chapter 2: Traditional Strategic Management Approaches and their Deficiencies

WK, Chapter 1: What Do We Talk about When We Talk about Knowledge?

Ronald Coase, "The Nature of the Firm," Economica (New Series) 4:386 (1937)

George Stigler, "The Division of Labor is Limited by the Extent of the Market," Journal of Political Economy (June 1951), pp. 185-193.

N. Venkatraman, “Information Technology: The Challenge of Strategic Transformation.” The New Portable MBA, edited by E. Collins & M. Devanna (New York: John Wiley, 1994) 160-183. 

Walter W. Powell , "Neither Market nor Hierarchy: Network Forms of Organization," Research in Organizational Behavior 12:295-336 (1990)

Gunnar Eliasson, “The Firm as a Competent Team.” Journal of Economic Behavior and Organization 12 (1990) 275-298

Gerhard Rosegger, “Advances in Information Technology and the Innovation Strategies of Firms.” Prometheus 9:1 (June 1991).

Liam Fahey, “Strategic Management:  The Challenge and the Opportunity.”  pp. 303-352  in
Collins & Devanna, The New Portable MBA (New York: John Wiley, 1994).

 2.    Basics of Knowledge Management
 

WK, Chapters 2-6

Amrit Tiwana, "Chapter 4: The 10-Step KM Road Map," in The Knowledge Management Toolkit (New Jersey: Prentice-Hall, 2000; 2nd edition 2002).  Available at: http://www.phptr.com/

Kristen B. Donahue, "Knowledge Management: Beyond Databases," Harvard Management Update, May 2001.
 
David Gilmour, "How to Fix Knowledge Management," Harvard Business Review, October 2003.

Frank Steinfield, "The Right Data at the Right Fingertips," Harvard Management Update, January 2004.

"Gotcha" project website: http://www.sims.berkeley.edu/courses/is213/s99/Projects/P9/web_site/about_km.html

Joseph Schumpeter, Capitalism, Socialism and Democracy (New York: Harper, 1942 & later editions). [In German as Kapitalismus, Sozialismus und Demokratie  (Bern & Tubingen: Francke, 1946 & later editions).]

SMKE, Chapter3 (optional)

3.    The Case Study Approach

Web site with good introduction to the Case Study Approach: http://www.uidaho.edu/ag/agecon/391/casestudmeth.html

Practice assignment: World Bank case

4.    Knowledge Links and Gaps

SMKE, Chapter 4: Frameworks for Systemic Strategic Management

Michael H. Zack, "Developing a Knowledge Strategy,"  California Management Review , Vol. 41, No. 3, Spring, 1999, pp. 125-145.  Available at: http://web.cba.neu.edu/~mzack/articles/kstrat/kstrat.htm . 
Direct link to table 1: http://web.cba.neu.edu/~mzack/articles/kstrat/kstable1.htm

5.    Value Chains

V. Govindarajan & A. K. Gupta, "Strategic Innovation: A Conceptual Roadmap," in SMKE, pp. 208-223.

Coase (again)

Oliver Williamson, ed.,  Markets and Hierarchies : Analysis and Antitrust Implications (Free Press, 1983)

6.    Knowledge Management Tools

7.    KM &  Other Information-Intensive Management Areas: The Role of Information and IT in Decentralization

Also Recommended:

“Position comparison: how to evaluate a job offer” by Bill Radin, available at http://srijobs.com/compare.htm