Plan for Today's Class

• D-O-C-U-M-E-N-T case study template

• Health Records

• UBL in Denmark

• RosettaNet for Intel

The Document Engineering Approach

A Checklist for Describing Case Studies

• D -- data types and document types

• O -- organizational processes

• C -- context (types of products or services, industry, geography, regulatory considerations)

• U -- user types and special user requirements

• M -- models, patterns, or standards that apply

• E -- enterprises and eco systems (e.g., trading communities, standards bodies)

• N -- the needs (business case) driving the enterprise(s)

• T -- technology constraints and opportunities

D-O-C-U-M-E-N-T in the Document Engineering Approach

Questions for all the Case Studies

• What is the business case for this project?

• What processes are most important?

• Were the "as-is" and "to-be" processes clearly understood?

• What were the key decisions and events in this case study?

• Were any mistakes made in this project?

Electronic Health Records

• Were the practice's expectations realistic?

• Were patient expectations realistic?

• Did they adequately plan for legacy issues?

Adoption of UBL in Denmark

• Is Denmark proposing to completely automate invoice processing?

• What is reconciliation?

• How much does it cost to process an invoice?

• How are the technological and legal "infrastructure" interrelated?

• What is the next phase of this project?

• Would this kind of project be possible in the US?

RosettaNet for Intel

• What are the three parts of the RosettaNet standards?

• What's more important here, automating existing processes or enabling new ones?

• What are the roles of IT professionals, business process experts, and lawyers in this effort?

• Is Intel using its market dominance to impose standards on its partners? Are there exit or voice relationships here?

• What is a gateway? What role do gateways play in the solution architecture?

Postscript and "Spanning" Issues

• How are the business cases similar? How are they different?

• Are legacy technologies and information dealt with in the same way?

• How does a firm's size affect its adoption of new technology and processes?

• What is the role of standards?

Readings for 6 March - Document Modeling Case Studies

• "Clinical Data Standards in Health Care: Five Case Studies"

• "XML in the Pharmaceutical Industry: Structured Product Labeling"

• "IRS Modernized e-File for Corporate and Exempt Organization Returns. Section 8.2 of How the US Federal Government is Using XML: One Year Later"

• "XML College Transcript Implementation Guide"

Assignments

• Assignment 3 - Business Patterns, graded due 3 March

• Assignment 4 - Course Project, ungraded description due 13 March

• Assignment 5 - UML, ungraded due 13 March